After drooling over it for months, I finally got a hold on one of those beautiful Darter laptops from System76.
Sometimes companies push us to post annoying rants about their service or product, and, much more rarely, sometimes we get such a good service/product, that they just make us want to tell everyone else about them.
I’m not going to go into every little detail, but a few things do deserve to be highlighted.
In every step of the way from choosing the laptop, placing the order, paying for it, shipping, and post-sale support, I had the feeling everyone was going out of their way just to help me the best they could.
I’m very picky about my laptop, so I was surprised that after unpacking the neatly packaged laptop and checking it out, it had exceeded my expectations. The laptop looks very apple-like, it’s in fact very lightweight, has all the features I could possibly want (tv-out, mmc card reader, bluetooth, monitor out, USBs everywhere, etc), and has very nice polished touches to it. It even suspends and hibernates perfectly!
Another great thing about System76 is they give support on the Ubuntuforums, in the open, and just to show you how open they are about their business, they also use Launchpad to track bug reports and problems.
I knew almost every single gotcha about my laptop before I ordered it. And I did. That’s how good these people are.
Carl Richell is just a great guy and has a great company on his hands.
Now, back to showing off my Darter…
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